Transcript and Diploma Release Policy
In Compliance with Illinois Public Act 103-0054 (110 ILCS 66/30)
Coding Temple is committed to ensuring equitable access to academic credentials for all students, including those with outstanding account balances. In accordance with Illinois law, the following policy outlines how students may request and obtain transcripts or diplomas that may otherwise be withheld due to past-due debt.
Students who owe a past-due balance to Coding Temple may still request and receive:
Official transcripts when needed for job applications, transfer to another institution, financial aid purposes, military enlistment, or other postsecondary opportunities.
Unofficial transcripts for personal records or informal purposes.
Hardship-based transcript requests may be submitted for review even if the request is not tied directly to employment or education, provided sufficient documentation of financial hardship is included.
Transcripts will not be withheld due to unpaid balances in these scenarios, and no additional fees will be charged beyond the standard transcript processing fee.
Diplomas may be withheld in cases where a student has an unresolved financial obligation to Coding Temple. However, once that obligation has been resolved through full payment, an approved payment plan, or an approved hardship application, students are entitled to receive their diploma without delay.
Students will be notified in writing before any transcript or diploma hold is placed on their account. This notice will include:
The total amount owed
The reason for the balance
The steps the student can take to resolve the issue or request credential access
Holds may be placed if a student’s account balance exceeds $500 or is more than 30 days past due, or if the debt has been referred to a third-party collections agency.
Students requesting a transcript or diploma due to financial hardship must submit a written request to info@codingtemple.com.
The request should include one or more of the following:
Proof of employment application or job offer
Proof of enrollment or acceptance at another institution
Documentation of military enlistment
Medical bills, benefit statements, or other documents indicating financial hardship
A designated review committee will evaluate each request within 10 business days, and students will be notified of the decision via email.
Coding Temple charges a flat fee of $5 per official transcript. This fee applies to all students, regardless of account status. We do not charge additional or increased fees based on a student’s outstanding balance.
In compliance with Illinois state law, Coding Temple will submit an annual report to the Illinois Board of Higher Education (IBHE) including:
A copy of this transcript and diploma release policy
The total number of students affected by transcript or diploma holds in the prior academic year
If you believe this policy has not been followed, you may file a complaint with the Illinois Board of Higher Education or the Office of the Illinois Attorney General Student Loan Ombudsperson.
IBHE Website: www.ibhe.org
IBHE Complaint System: www.complaints.ibhe.org
Retention and Return Policy
Supporting Student Persistence Toward Completion
At Coding Temple, we believe in second chances and long-term student success. This policy outlines how students who withdraw or pause their studies with an outstanding balance may return and continue progressing toward program completion—without being penalized or permanently blocked by financial barriers.
Students who previously withdrew or were administratively withdrawn and have a past-due balance may return to Coding Temple under the following conditions:
They were in good academic standing at the time of departure
They submit a Return Request Form and meet with a Student Success Advisor
They agree to a completion plan and timeline
Students who re-enroll and demonstrate satisfactory academic progress may qualify to have a portion—or all—of their previously owed debt waived under a structured forgiveness program. Eligibility includes:
Consistent attendance and engagement
Completion of academic milestones
Remaining in good standing through the duration of the program
Student Progress | % of Past-Due Balance Waived |
|---|---|
Reaches 25% of program | 25% |
Reaches 50% of program | 50% |
Reaches 75% of program | 75% |
Completes program | 100% |
Note: Waivers apply only to prior balances and do not cover new tuition or fees incurred during re-enrollment unless otherwise approved.
Students may opt into a flexible payment plan to repay any remaining balance while continuing coursework. Plans are designed to accommodate employment status and financial hardship.
Students may return under this policy once. Additional re-enrollments will be considered on a case-by-case basis but are not guaranteed.
Students who do not meet standard eligibility criteria may request special consideration by submitting a written appeal to the Student Success Committee.
To Return or Learn More:
Email: studentsuccess@codingtemple.com
Phone: 773-328-8471
Coding Temple is approved to operate by the Private Business and Vocational Schools Division of the Illinois Board of Higher Education.
Coding Temple is not accredited by a US Department of Education recognized accrediting body.
For more information please visit www.ibhe.org. If you have a complaint, you can file through the IBHE online complaint system at www.complaints.ibhe.org.
